Sorbet Loyalty Programme

What is the Sorbet Loyalty Programme?

Sorbet Loyalty Programme is a free membership that allows you the freedom to feel special as often as you like.

You earn loyalty points every time you visit your Sorbet Salon, Sorbet Nailbar, Sorbet Drybar, Sorbet MAN or free-standing Candi & Co. The more you spoil yourself with us, the more rewards you receive. All you have to do is visit one of our nearest salons and we will sign you up.

It’s free, and the benefits are all yours to enjoy and we give you 12 months to enjoy the rewards that you have earned.

We are also here to help you with any Sorbet Loyalty enquiries. All you got to do is email us at loyalty@sorbet.co.za. Please remember to also include your name, surname, email and cell number on your enquiry email.

Now go on and ENJOY THE BENEFITS of the Sorbet Loyalty program mentioned below.

*TS&CS Apply

Feel like Joining?

All you have to do is fill out our membership form and we’ll sign you up to the Sorbet Society!

Easy and Cardless

We went green and we’ve made identification easier – by getting rid of plastic cards and letting you use your cellphone number instead!

Frequent Rewards

We believe you deserve to feel valued and special. Get a reward with every 3000 points you earn. The closer to gold you get the better the rewards.

Sorbet Rewards All Year Long

R1 = 1 point and you have an entire year to use your Sorbet rewards before they expire. Yes its true, one whole year to enjoy your rewards.

Special Birthday* Gifts

Receive up to 50% off in your birthday month plus birthday discounts get bigger as you progress through the tiers. This is what your special day is all about.

Move On Up

Sorbet Loyalty Programme is classified into four tiers: Green, Blue, Silver & Gold.

Your rewards are specially tailored to the tier you are in.

R1 = 1 Point
3000 Points = Unlocks your reward to enjoy instore

Reward for every R3000 spent per tier:
Green = R50
Blue = R100
Silver = R150
Gold = R200

Green

You’ve taken your first steps to spectacular rewards!

Minimum required spend over 12 months:
R0+

Reward for every R3000 spent:
R50

Birthday discount:
50% or R200 off your treatments, whichever comes first.

Blue

Level up! See how Blue stays true to you!

Minimum required spend over 12 months:
R3 001 +

Reward for every R3000 spent:
R100

Birthday discount:
50% or R250 off your treatments, whichever comes first.

Silver

R.E.S.P.E.C.T! Congratulations, rising star!

Minimum required spend over 12 months:
R12 001+

Reward for every R3000 spent:
R150

Birthday discount:
50% or R350 off your treatments, whichever comes first.

Gold

You rose to the top, you’re the cream of the crop!

Minimum required spend over 12 months:
R36 001+

Reward for every R3000 spent:
R200

Birthday discount:
50% or R1 000 off your treatments, whichever comes first.

Want to know more?

How do the tiers work?

Easy! As you spend, from the day you join, we count your total spend. Every time you hit a milestone; you move up a tier! After 12 months, we reset the counter to zero and start over again.

How do the birthday discounts work?

Birthday Discount – You can get up to 50% off a birthday treatment for yourself, valid from 1st day of your birthday month and will be valid until the end of the Birthday month (1 Calendar month).

You may only redeem your Birthday discount once within your Birthday month which is for treatments only. This discount cannot be redeemed against any retail items.

Your Birthday discount cannot be used in conjunction with other promotions.

Your tier determines the maximum discounts you can earn, meaning you can get 50% or the maximum, whichever comes first.

Your birthday status is valid for 12 months after your loyalty status is reset EG. If you achieve Gold status in the first 12 months, you can enjoy your birthday Gold status the following year.

Can anyone join?

Definitely! Whether you are a Mrs, Ms, Mx, Miss or a Mr, a Dr, a Prof, a Rev or anything in between, Sorbet Loyalty Programme is for you.

Where can I earn points?

Whether you visit a Sorbet Salon, Sorbet Nailbar, Sorbet Drybar, Sorbet MAN or freestanding Candi&Co., you will earn your points on any retail, treatments or gift cards purchased instore.

Where can I use my rewards?

Happily, spend your rewards on any treatment at any Sorbet Salon, Sorbet Nailbar, Sorbet Drybar, Sorbet MAN or free-standing Candi&Co. store. ** Excludes the purchase of retail products.

Where can I check my Loyalty information?

Contact your nearest Sorbet Salon, Sorbet Nailbar, Sorbet Drybar, Sorbet MAN and free-standing Candi&Co. for Loyalty Programme information such as available rewards, current tier and much more! You can also email us at loyalty@sorbet.co.za. Please remember to also include your name, surname, email and cell number on your enquiry email.

How long do my Loyalty rewards last?

Loyalty rewards earned are ONLY valid for a 12 month period, thereafter they expire.

Refunds

Refunds are credited against your annual spend and tiers will be adjusted accordingly including points and rewards earned.

Rewards

Rewards can only be used by the registered loyalty member.

Login to your loyalty profile

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Not a member yet?

Register

Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy.

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